Core Values

Core Values

  • Accountability: We are answerable for our behavior, actions, decisions, and producing excellence in all we do.
  • Customer Service: We will demonstrate outstanding customer service through dedication, respect, courteous communication and timely response.
  • Integrity: We commit to the highest standards of ethics, professionalism, and character in working with each other and the public.
  • Leadership: We inspire and guide individuals to work together to achieve our goals, attain excellence in our craft, and push the boundaries of innovation.
  • Teamwork: We work together collaboratively - where planning, decisions, and actions are accomplished more effectively as a group than individually.

Core Strategies

  1. Sustain and Improve Infrastructure: Maintain, renew, and improve the District’s infrastructure through effective asset management.
  2. Organizational Excellence: Achieve excellence in leadership, operational efficiency, people development, and delivery of our products and services.
  3. Sharpen Customer Focus: Sustain and improve external and internal customer confidence. 
  4. Emergency Preparedness: Plan for emergencies and effectively execute recovery
  5.  Reliability: Significantly reduce dependency on imported water.

Rallying Cry

  • Quality … Always
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