- Accountability: We are answerable for our behavior, actions, decisions, and producing excellence in all we do.
- Customer Service: We will demonstrate outstanding customer service through dedication, respect, courteous communication and timely response.
- Integrity: We commit to the highest standards of ethics, professionalism, and character in working with each other and the public.
- Leadership: We inspire and guide individuals to work together to achieve our goals, attain excellence in our craft, and push the boundaries of innovation.
- Teamwork: We work together collaboratively - where planning, decisions, and actions are accomplished more effectively as a group than individually.
- Sustain and Improve Infrastructure: Maintain, renew, and improve the District’s infrastructure through effective asset management.
- Organizational Excellence: Achieve excellence in leadership, operational efficiency, people development, and delivery of our products and services.
- Sharpen Customer Focus: Sustain and improve external and internal customer confidence.
- Emergency Preparedness: Plan for emergencies and effectively execute recovery.
- Reliability: Significantly reduce dependency on imported water.